Thankyou for Hiring with BubbleblissTubz Hot Tub Hire 

 

THE IMPORTANT BASICS YOU NEED TO KNOW........................ 

 

DO NOT USE THE HOT TUB FOR THE 1ST 24 HOURS FROM SETUP IT NEEDS THIS TIME FOR CHEMICALS TO BECOME SAFE

PLEASE REFER TO INSTRUCTIONS WITHIN YOUR CHEMICAL BOX

 

COVER ON AT ALL TIMES WHEN NOT IN USE

 

CHECK YOUR FILTER & HEATING BUTTON HAS NOT BEEN CLICKED OFF PRIOR TO LEAVING OVERNIGHT (FILTER AND HEATING LIGHT SHOULD BE ILLUMINATED FOR THE WHOLE DURATION OF YOUR HIRE) IF YOU NOTICE A DRAMATIC DROP IN TEMPERATURE ALWAYS CHECK THEY ARE ILLUMINATED PLEASE REFER TO PUMP DIAGRAM BELOW IF UNSURE. 

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CLEAN THE FILTER AFTER EVERY USE WITHOUT FAIL TO PREVENT ISSUES AND ERROR CODE E02 TO DO THIS SIMPLY 

Turn off at pump ( In the centre) ENSURE THE PUMP IS TURNED OFF PRIOR TO REMOVING FILTER HOUSING TO PREVENT PUMP DAMAGE 

Spin the grey filter housing off below the led light

Once bought out of the water spin it apart and remove filter inside

Clean the filter

Put back together

Hold the on button on pump

Click the heating button with the flames icon on

 

ALWAYS SHOWER WITH SWIMMING ATTIRE ON WITHOUT SOAPS, SHOWER GELS Etc PRIOR TO  GETTING IN THE HOT TUB

 

NOBODY WITH FAKE TAN ON MUST ENTER THE HOT TUB

 

NO TOYS OR ANY OTHER OBJECTS TO ENTER THE HOT TUB, IF CHILDREN WISH TO USE ARMBANDS OR RUBBER RINGS ENSURE PROPERLY CLEANED WITHOUT ANY CLEANING AGENT TO REDUCE WATER CONTAMINATION 

 

DO NOT USE AN EXTENSION LEAD THIS HAS BECOME A COMMON PROBLEM AND BEING IGNORED AS SOON AS WE LEAVE AFTER SETUP, IMPORTANTLY THIS IS VERY DANGEROUS AND WILL CAUSE DAMAGE TO THE PUMP IN WHICH WILL BE BILLED FOR A NEW PUMP TO ANYBODY USING EXTENSION LEADS. PLEASE DO NOT USE EXTENSION LEADS

 

NO ADDED ELECTRICALS WITHIN THE HOT TUB AREA, WATER AND ELECTRICITY DO NOT END WELL

 

NO GLASS, PLASTIC DRINKS GLASSES ARE ACCEPTABLE BUT PLEASE WASH PRIOR WITHOUT DETERGENTS/CLEANING AGENTS TO REDUCE DETERGENT GETTING INTO YOUR HOT TUB

 

YOU CAN DECORATE THE AREA NO PROBLEM KNOCK YOURSELF OUT BUT TRY TO BE CAREFUL NOT TO RIP PARTS OF THE SHELTER AND REMEMBER TO REMOVE PRIOR TO COLLECTION 

 

REMEMBER HOT TUBS ARE PURELY FOR RELAXATION AND MUST NOT BE TREATED AS A PADDLING POOL 

 

HYDRATE, HYDRATE, HYDRATE ALWAYS DRINK FLUIDS 

 

TAKE BREAKS FROM USING THE BUBBLES EVERY 15 MINUTES TO REDUCE HEALTH ISSUES THIS IS RECOMMENDED BY HOT TUB MANUFACTURERS 

 

???REPORT ANY PROBLEMS IMMEDIATELY BY CALLING 07718478750 

 

ALWAYS REFER TO THIS PAGE FOR HELP OR CALL/MESSAGE US ON 07718 478750 

 

NUMBER 1 RULE

IS ENJOY THE EXPERIENCE

 

BELOW INFORMATION IS TO HELP YOU THROUGH YOUR HIRE BUT DO NOT HESITATE TO CONTACT US ON 07718 478750 IF YOU REQUIRE HELP

 

Your Hot Tub installer will arrive and setup the equipment and will demonstrate the operation of the Pump along with other info you will find below. 

Your Installer will upon leaving begin to fill your Hot Tub and leave you fully confident on taking over from Filling. 

Once filled don't forget to press the heating activation button which can be found with the symbol FLAMES to kick start the filtering and heating process, (see diagram below)

Hold padlock button to lock the screen 

Below are diagrams to the 3 seperate pumps we have you will recognise the pump you have on your Hot Tub. 

THE ESSENTIALS

We are here to help you throughout your hire so please do not hesitate to get in touch. We want you to enjoy your Hot Tub Hire

The following morning of delivery we recommend you carry out a Thermal Reset Procedure to ensure the pump is heating up correctly to do this simply follow the following instructions. LAYZ SPA HOT TUBS ONLY 

 

Procedure 1:

Press Test on the black block on the mains plug lead leave for 10 seconds 

 

Procedure 2:

Switch off pull out the plug leave off for 10 seconds then plug back in switch on leave for 10 seconds then click reset on black block on mains plug lead

 

Procedure 3:

Go to pump find the little black button at the side of the pump usually by a yellow sticker and hold in for 10 seconds 

 

Procedure 4:

Hold the on button in on the pump until it bleeps to switch on the pump and hold the black button in on the side of the pump again for another 10 seconds 

 

Procedure 5:

Then click the heating button, the button with the icon flames on it 

 

Final procedure check the heating and filter button icons are Both illuminated to ensure the hot tub is filtering and heating up. 

THERMAL RESET COMPLETE

 

ADDING CHEMICALS & CLEAN FILTER AFTER EACH USE CALL 07718478750 ON YOUR 1ST FILTER CLEAN PLEASE MAKE THIS PRIORITY IF YOU ARE UNSURE. THE PROCEDURE TO DO THIS IS ABOVE 

 

 

 

The filter in your inflatable hot tub is to catch anything that should not be there, clean them regularly this is very simple to do, and doesn’t take too long, call us on 07718 478750 for us to guide you through on your 1st Filter clean if you are unsure, instructions are above we will guide you through the step by step instructions on how to do this process.

Once done for the day in your Hot Tub add 2 Teaspoons of Chlorine provided to ensure cleanliness for the following days usage 

 

Running the filter under cold water is adequate. You can put them in your dishwasher without any cleaning detergent a must, to give them an efficient clean. We recommend cleaning at the end of every use to prevent errors & dirty water making it an unpleasant experience.

 

ENSURE SHOWERING BEFORE USERS TAKE A DIP IN THE HOT TUB

Always shower before using your inflatable hot tub without fail preferbly with swimming attire on to wash off any possible contaminants.

This is very important, as the shower washes off body oils, which will otherwise be washed off by the water in your inflatable hot tub & cause all kinds of issues. The shower will also remove any chemicals on your body, such as deodorant, after shave, perfume, as well as make up. Fake tan must be washed off you would not like brown water & can cause very serious issues.

 

MAKE SURE CHILDREN USE THE BATHROOM BEFORE THEY GET IN

We all know with young children can have accidents.

ensure that any children who are going to use the inflatable hot tub go to the toilet before they get in. And get them to get out and visit the toilet if they are going to be in the hot tub for any duration.

NO TOYS OR OTHER ITEMS TO ENTER THE HOT TUB THIS WILL CONTAMINATE YOUR WATER AND WILL BECOME DANGEROUS TO USE

KEEP THE PROVIDED LID ON

When you are not using your inflatable hot tub always put the lid on. The reason is to keep out contaminants, helps the heating process & more importantly it keeps children safe by not letting them get into the hot tub without supervision.

 

SURROUNDINGS

Be aware of your surroundings, ensure anything around the Inflatable Hot Tub that could potentially cause damage is removed. Surfaces around your Hot Tub contains contaminants that can harm your waters cleanliness causing harm to users, we recommend wearing flip flops or sliders when walking to the Inflatable Hot tub & taking off at the Hot Tub to ensure clean feet before getting in, a Hot Tub with floating grass & all other particles makes your Hot Tub experience an unpleasant experience, ensure keeping the Hot Tub clean is paramount. 

 

CLOUDY WATER

Cloudy water is very unhealthy we recommend you do not use when the water turns cloudy but if you follow the guidelines set above you will not experience cloudy water. In the event of cloudy water contact us to see if we can salvage your water quality the first sign of any slight discolouring to your water DO NOT LEAVE IT TOO LATE we may advise to empty & refill in the event of severe cloudy water simply call us & we will advise you accordingly. Please note a £50 charge will be required in the event of a call out due to this issue so please make it vital to ensure cleanliness. We all know children want to play in the Hot Tub & can get quite messy but Hot Tubs are purely for relaxation & must not be treated like a paddling pool this is to ensure a safe experience for your child to prevent conditions such as Folliculitis to read more about Folliculitis please click the following link.

 

Read About Folliculitis click here

 

FOAMY WATER
 

Caused by...

 

Foamy hot tub water is where a build up of foam is visible on the surface of the water and can sometimes lead to a film being left on the top of the water and around the waterline. Foam build up is caused by a reaction between body and cosmetic oils and the alkalinity of the hot tub water. Body oils and cosmetics such as deodorant, makeup, and detergents on bathing costumes cause foaming.

 

 

Rectifying the issue...

 

  • Nip it in the bud! Solve the problem by tackling it at the start. It may be hassle to make people shower before using the hot tub but this is the key thing to prevent foam build-up. Washing your bathing costumes in detergent seems like a good idea but it is not wholly necessary, it is better for your hot tub if you rinse them under the tap then hang them up to dry, meaning that no detergent can sneak its way into your hot tub
  • Wipe your feet before getting into the hot tub to prevent grass and grit getting into the hot tub. 
  • If you tend to have loose hair, brush your hair thoroughly to reduce the risk of hair blocking the system as this can be a regular occurrence and we have to strip down the pump to fix the issue meaning charge for you and hire cut short whilst we fix the issue there is no reason why hair should be getting in the hot tub. 
  • Or the only alternative is Drain the hot tub and start again, you can remove any grease from the spa surface and tackle the foaming issue in this way and refill again in which is a total waste of your hire time so please make it your number 1 rule to prevent this and make your experience a safe experience.

 

HEALTHY & SAFE USAGE

15 TO 30 MINUTES MAXIMUM USE

STAY HYDRATED & BREAKS ARE IMPORTANT FOR SAFE USE PLEASE TAKE RESPONSIBILITY FOR YOURS & YOUR FAMILIES HEALTH AND SAFETY

 

Here’s a handy chart showing the different issues, symptoms, and solutions:

 

Issue Symptom Action to Take
Dehydration
  • Unquenchable thirst
  • Dizzyness
  • Sleepy
  • Not able to urinate
  • Dark-colored urine
  • Disoriented
Safely get out and slowly drink water in a seated position. Consult a doctor if you see persistent or concerning symptoms
Overheating
  • Headache
  • Dizzy
  • Sweating excessively or no sweating
  • Low pulse
  • Itchy or tingling skin
Safely get out and slowly drink water in a seated position. Avoid going from the super hot of the hot tub to a supercooled indoor space; it’s better to gradually lower the body temp. If symptoms get worse, call emergency services
Skin rash Officially called hot tub folliculitis, a skin infection of the hair follicles. Symptoms are most commonly itchy red bumps on the torso

 

 

Depending on the severity, this can be caused by a pH level that is too high (above 7.8) or improperly sanitized water which has allowed bacteria levels to get too high. Get out, check water chemistry and adjust and balance before allowing anyone to use the hot tub

A drop in blood pressure
  • Dizzy
  • Feeling faint
  • Blurry vision
  • Confusion
  • Nausea or vomiting

 

 

Safely get out and slowly drink water in a seated position. If symptoms get worse, call emergency services 

Nausea or vomiting Can be a symptom of a few of the above issues

 

 

Safely get out and slowly drink water in a seated position. Consult a doctor if you see persistent or concerning symptoms

Dizzyness Can be a symptom of a few of the above issues

 

 

Safely get out and slowly drink water in a seated position. Consult a doctor if you see persistent or concerning symptoms

COLLECTION

Please ensure the area around the hot tub is free from personal possessions and left in a clean and tidy manner please leave the area as clean as it was delivered failure to do so may incur added charges for cleaning time. Please leave the pump switched on until we arrive so we can test the equipment working without issues if you will not be in please let us know and we will advize you on what to do Regards to leaving pump on. Any confetti or hanging products please remove before we arrive we really appreciate your help to ensure we can collect our products safely and efficiently. 

INTEX HOT TUB ERROR CODES 

HOW TO DIAGNOSE AND CLEAR LAY Z SPA ERROR CODES

 

LAY-Z-SPA AIR JET PUMP

We hire hot tubs within Staffordshire & Cheshire All of our LazySpa Hot Tubs use the Lazy Spa Air Jet System. 

 

AIRJET PUMP ERROR CODE 01

Sensor or Water Flow Error. This can happen if the sensor is in the incorrect position. It can also be a result of an electrical fault. The simple solution is to disconnect the pump from the mains. Whilst off, gently hit the side of the pump with the pump in the upright position to reposition the sensor flags. Don't bash it!! Reconnect to the mains and make sure that it is plugged directly into the mains as extension leads cannot cope with the high draw of the pump and should not be used for health and safety reasons 

 

AIR JET PUMP ERROR CODE 02

Water Flow Error. This Lay-Z-Spa pump error is quite common. It is the result of back pressure on the pump unit because of a restriction in water flow. Ordinarily it means that the filter is dirty and needs cleaning or replacing. It can also be caused by excess debris clogging the screens on the tub piping they can be reverse flushed by removing the filter, and blast the hose pipe through where the filter attaches to back flush. This error will also come up if you try to run the pump without sufficient water. 

 

AIR JET PUMP ERROR CODE 03

Low Ambient Temperature Error. The Lazyspa Air Jet Pump is designed to run in temperatures in excess of 4ºC. If it is too cold, the pump will not operate. Bring the pump indoors to warm up. This Layzspa error usually occurs when setting up the hot tub in cold weather. Once you begin running the air jets to inflate the hot tub and lid, the pump will warm up enough to continue to operate.

 
AIR JET PUMP ERROR CODE 04

Pump Overheating. This lazyspa error code occurs when the pump is running "hot", or thinks that it is running hot. As a safety precaution, the pump will not operate if the water temperature is over 40ºC or it thinks that it is over this temperature. Disconnect the pump and make sure it's in the shade and has a chance to cool down. Also make sure the water is not too hot. When restarting the pump, we recommend a full Thermal Reset. You can go through the procedure first before disconnecting the pump as this often solves the problem because "thermal drift" of the thermostat can occur when the pump is in direct sunlight and the reset procedure solves the problem. Bestway has been kind enough to provide a YouTube video of the procedure. You can view it here

 

AIR JET PUMP ERROR CODE 05

Temperature too high error. Perform a full Thermal Reset. This error code can also occur when the pump is dirty. Call us to Place the caps on the pipes and to remove the pump as we may need to Take a hose and run water through the upper pump pipe so that the water comes out the bottom pipe. This reverse flushes the pump and cleans out any debris that may be interfering with the correct operation of the pump. Also, this Bestway error code can occur if the pump is plugged in to an extension lead. Make sure the Lay-Z-Spa Air Jet pump is plugged directly into the mains. 

 

AIR JET PUMP ERROR CODE 06
GENERAL ALARM ERROR. THIS AIR JET ERROR CODE IS RARE BUT IS USUALLY CAUSED BY A PROBLEM WITH THE POWER SUPPLY TO THE PUMP. THERE MAY HAVE BEEN A DIP OR SPIKE IN THE VOLTAGE FROM YOUR SUPPLIER OR A SUPPLY INTERRUPTION. UNPLUG THE PUMP, LET IS STAND FOR A FEW MINUTES AND PLUG IT BACK IN AND RESTART. ALSO ENSURE THAT IT IS PLUGGED DIRECTLY INTO THE MAINS AND NOT AN EXTENSION LEAD. 

 

AIR JET PUMP ERROR CODE 07

There is no known cause for this error code. It can sometimes be cleared by going through the above mentioned procedures. Ensure the pump is correctly plugged into the mains. Perform a reverse flush of the pump, a full thermal reset and restart. 

 

AIR JET PUMP ERROR CODE 08

Thermal Reset Error. Perform a full Thermal Reset. See the video for details here.

 

AIR JET PUMP ERROR CODE 09

Internal fuse failure error code. Turn off the pump. Turn off the switch at the mains socket and remove the plug from the mains. On the RCD, press reset, test, reset. Plug the pump back in. Again press reset, test, reset on the RCD unit. Make sure you hold your finger over the power button on the pump for at least 10 seconds when restarting the pump.

 

AIR JET PUMP ERROR CODE 10

Not applicable to spa usage

 

AIR JET PUMP ERROR CODE 11

Not applicable to spa usage

 
AIR JET PUMP ERROR CODE 12

Water leakage alarm. If everything externally is dry and correctly installed, the pump has an internal water leak. This needs to be handled by Bestway as the pump is faulty and not serviceable by an operator. Do NOT use the pump.

 
AIR JET PUMP ERROR CODE 13

Internal communication error code. If you get this error code, the pump has an internal fault and needs to be handled by Bestway.

 

AIR JET PUMP ERROR CODE GCF

Grounding/Earthing fault. This indicates a problem with you mains supply. Also can occur if you are using an extension lead. If you are plugging directly into the mains and get this code, you should get a qualified electrician to ensure your supply is correctly fitted. If this is confirmed, then there is an internal fault with the pump and you will need to contact Bestway.

We hope that you never encounter any of these error codes on your Bestway Lay-Z-Spa hot tub. Whether you own one or hire a hot tub, this guide will hopefully get you back to enjoying your hot tub in the shortest time possible.

 

WATER QUALITY ISSUES

 

FOAMY SPA WATER
 

Caused by...

 

Foamy hot tub water is where a build up of foam is visible on the surface of the water and can sometimes lead to a film being left on the top of the water and around the waterline. Foam build up is caused by a reaction between body and cosmetic oils and the alkalinity of the hot tub water. Body oils and cosmetics such as deodorant, makeup, and detergents on bathing costumes cause foaming.

 

 

Rectifying the issue...

 

  • Nip it in the bud! Solve the problem by tackling it at the start. It may be hassle to make people shower before using the hot tub but this is the key thing to prevent foam build-up. Washing your bathing costumes in detergent seems like a good idea but it is not wholly necessary, it is better for your hot tub if you rinse them under the tap then hang them up to dry, meaning that no detergent can sneak its way into your hot tub
  • Wipe your feet before getting into the hot tub to prevent grass and grit getting into the hot tub. 
  • If you tend to have loose hair, brush your hair thoroughly to reduce the risk of hair blocking the system as this can be a regular occurrence and we have to strip down the pump to fix the issue meaning charge for you and hire cut short whilst we fix the issue there is no reason why hair should be getting in the hot tub. 
  • Or the only alternative is Drain the hot tub and start again, you can remove any grease from the spa surface and tackle the foaming issue in this way and refill again in which is a total waste of your hire time so please make it your number 1 rule to prevent this and make your experience a safe experience.
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